'Qudos' for Qantas!
Our national carrier has seen a lot of bad press recently with unfortunate maintenance issues on some of its planes causing a few problems and delays for travellers.
Yesterday, while waiting for my Qantas flight back to Adelaide from Sydney I saw three off-duty Qantas flight attendants do something wonderful that made me feel good about Qantas.
Visible from the gate that we were sitting at, a large Qantas jet was being towed from a terminal gate to somewhere else, looking like it was being towed towards the runways from where we were sitting. All the doors on the towed plane were closed except for one at underside of the back of the plane. It looked like a small cargo door or maintenance hatch, and it was obviously open.
The flight attendants spotted this situation and immediately raised the alarm to the gate staff, quoting the tail number of the jet and saying that it looked like a door was open. One of them was on what seemed to be a private phone call and she quickly finished that call to raise the alarm about the plane, thinking, naturally, that if the plane was to take-off with a door or hatch open that the consequences could be terrible.
It all turned-out well though, as the gate staff reassured everyone that the plane was being towed to maintenance, not to flight.
But what impressed me was that the three flight attendants took immediate action when they saw something that didn't look right. It wasn't a case of 'that's not my job' and then ignoring it. Well done! I didn't get their names but they were waiting at Sydney gate 6 about 7:00 pm on 21 January, apparently waiting to crew flight QF487 to Melbourne.
So 'Qudos' to Qantas for its proactive and safety conscious staff!
Yesterday, while waiting for my Qantas flight back to Adelaide from Sydney I saw three off-duty Qantas flight attendants do something wonderful that made me feel good about Qantas.
Visible from the gate that we were sitting at, a large Qantas jet was being towed from a terminal gate to somewhere else, looking like it was being towed towards the runways from where we were sitting. All the doors on the towed plane were closed except for one at underside of the back of the plane. It looked like a small cargo door or maintenance hatch, and it was obviously open.
The flight attendants spotted this situation and immediately raised the alarm to the gate staff, quoting the tail number of the jet and saying that it looked like a door was open. One of them was on what seemed to be a private phone call and she quickly finished that call to raise the alarm about the plane, thinking, naturally, that if the plane was to take-off with a door or hatch open that the consequences could be terrible.
It all turned-out well though, as the gate staff reassured everyone that the plane was being towed to maintenance, not to flight.
But what impressed me was that the three flight attendants took immediate action when they saw something that didn't look right. It wasn't a case of 'that's not my job' and then ignoring it. Well done! I didn't get their names but they were waiting at Sydney gate 6 about 7:00 pm on 21 January, apparently waiting to crew flight QF487 to Melbourne.
So 'Qudos' to Qantas for its proactive and safety conscious staff!
posted by Rick's Rambles at 9:03 am
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