Billing gripe... argh!

Our mobile phone provider recently imposed a charge of $2.00 to send us a paper bill, rather than sending it by email. This gripes me! If I choose to receive email bills from them and for some reason I don't get it will they waive the bill? Do they guarantee delivery of the email bill? No. Stupid idea. Email is not infallible.

Then again, Australia Post isn't infallible, but I can't think of one instance in all the time of receiving bills by post where one has gone missing.

Another money grabbing effort by a supplier!

Grumpy old man